How the Refinancing Process Works
1. Understand your reason for refinancing
We begin by discussing your existing home loan and what you want to achieve.
Your priorities might include reviewing the rate, restructuring the loan, accessing equity, refinancing an investment debt or preparing for a future property purchase.
2. Review your current loan
We examine relevant information such as:
This provides a basis for comparing the existing loan with potential alternatives.
3. Assess your current lender
Where appropriate, we may first approach your current lender and request a pricing review.
Remaining with the existing lender can sometimes avoid some of the paperwork and costs involved in moving a mortgage. However, any offer should still be assessed against suitable alternatives.
4. Compare suitable refinancing options
If a broader comparison is appropriate, we consider suitable options available through our accredited lender panel.
The comparison may include:
Interest and comparison rates
Upfront and ongoing fees
Loan features
Offset and redraw facilities
Repayment flexibility
Lender policy
Loan-to-value ratio requirements
Potential lender’s mortgage insurance
Estimated switching costs
The effect of the proposed loan term
Not every lender or home-loan product available in Australia is included in our panel.
5. Explain the costs and trade-offs
A lower interest rate does not necessarily make refinancing worthwhile.
We explain relevant costs and considerations so you can assess the potential benefits against the cost and effort involved in changing loans.
6. Prepare and manage the application
If you decide to proceed, we assist with preparing the application and supporting documents, communicate with the lender and help coordinate the process through to settlement.
Approval remains subject to lender requirements and your individual circumstances.
7. Continue reviewing the loan
Our assistance does not necessarily end at settlement. We maintain contact with clients and conduct regular rate reviews so the loan is not left unattended as lender pricing changes.